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Level5 Management Blog

Ben has been providing IT services and direction to Fortune 1000 companies for almost 20 years and has spent the last 10 years bringing those ideas and technologies to the SMB market.

Get More Phone System For Less with VoIP

Get More Phone System For Less with VoIP

Small businesses have a unique challenge that must be overcome. The fact that some companies rely so much on traditional telephone providers is a testament to this. With a reliable Internet connection practically being a necessity in today’s business world, it’s no surprise that Voice over Internet Protocol has taken off in the business environment. If you give VoIP a try, you might find it to be the most valuable investment you can make for your company’s communications solution.

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Phishing Attacks and How to Avoid Them

Phishing Attacks and How to Avoid Them

Phishing attacks are the bane of modern businesses, and any organization’s employees need to be cognizant of the threat they pose. Unfortunately, no matter how much you protect against them, hackers are usually crafty enough to work their way around even the most well-defended security measures. However, not even the best security measures can keep your employees from making a split-second decision to click on a link or download an infected attachment.

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Tip of the Week: Leveraging Gmail’s Smart Compose Feature on Android

Tip of the Week: Leveraging Gmail’s Smart Compose Feature on Android

With technologies like machine learning and artificial intelligence entering further into our daily lives, what was once science fiction is becoming fact - assisting our lives (which most would agree is better than threatening our lives). For this week’s tip, we’ll show you how to leverage machine learning in a very basic way: in the Android version of Gmail’s Smart Compose feature.

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Protect Your Reputation with Solid Network Security

Protect Your Reputation with Solid Network Security

Your organization needs to take network security as seriously as possible. While it might seem tempting to just implement security solutions and hide behind them, thinking you’re safe, it’s much more important that you invest time and consideration into your organization’s culture. We’ll walk you through how you can minimize threats to your network, as well as provide a primer for what to expect from comprehensive enterprise network security solutions.

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Education Technology Continues to Move Forward

Education Technology Continues to Move Forward

In order for an individual to properly learn anything it has to be taught in a fashion commensurate with how he/she will use it in everyday life. For two decades schools, because of a myriad of factors, have been lagging behind society with the integration of technology. Nowadays, with four-of-five high school students coming to school with their own smartphone, it’s imperative that educators make adjustments to their curricula that sufficiently integrates the technologies and practices that people of the present utilize in practical life.

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Prepping for On-Premise Hardware

Prepping for On-Premise Hardware

Cloud computing has changed the way that businesses function, including some organizations that have foregone the on-premise server entirely in favor of it. Unfortunately, this approach can be problematic, as the data security and privacy issues associated with cloud-based resources might prove to be less than sustainable for your particular business.

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Have You Figured Out Your Next Technology Implementation?

Have You Figured Out Your Next Technology Implementation?

The capabilities of business technology are truly incredible, and they’re only becoming more impressive. This means that the solutions you have in place now will certainly need to be upgraded to other options at some point.

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Tip of the Week: How to Keep a Laptop Tidy

Tip of the Week: How to Keep a Laptop Tidy

I don’t mean to gross you out, but have you ever considered how disgusting your laptop is? Studies have compared the relative cleanliness of a keyboard and a toilet seat… and unfortunately, the keyboard wasn’t the cleaner of the two. This is why it makes sense to regularly give your laptop devices a good cleaning, and why we’ve put together some tips to ensure you safely sanitize a laptop device.

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Will U.S. Leaders Consider Data Privacy?

Will U.S. Leaders Consider Data Privacy?

Over 90 percent of people in the United States feel like their data is out of their control, and judging from the impression that the European Union’s General Data Protection Regulation left on the world, it’s surely not going to be the last piece of privacy legislation that is issued. Still, will it be enough to urge certain governments and organizations to practice what they preach? The results could have long-lasting effects on businesses, as well.

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Increased Automation Is Worrying the Workforce

Increased Automation Is Worrying the Workforce

Automation has helped many businesses improve operations, but at what cost to the people that work for these organizations? Many systems rely on the autonomy of artificial intelligence systems to keep certain tasks and workflows on point. Automation could replace up to a quarter of the current workforce in the next ten years, so people are naturally skeptical and worried about their jobs in the near future.

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Tip of the Week: Using Cloud Services for Your Business

Tip of the Week: Using Cloud Services for Your Business

For this week’s tip, we thought we’d talk about something that most businesses have already dabbled in: the cloud. If your business is like those that we interact with, you’ve already implemented some type of cloud service, but if you haven’t, you should know just how cloud-hosted services can benefit the small business. We’ll look at the benefits of cloud-hosted services and how to pick which services are right for you.

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Phishing Attacks Are Besting Two-Factor Authentication--Now What?

Phishing Attacks Are Besting Two-Factor Authentication--Now What?

What has proven to be one of the more effective ways of preventing phishing attacks may be under fire from more advanced threats designed specifically to penetrate the defenses of two-factor authentication. This means that users need to be more cognizant of avoiding these attacks, but how can you help them make educated decisions about this? Let’s start by discussing the phishing attacks that can beat 2FA.

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Interpreting Analytics Isn’t Always Cut and Dry

Interpreting Analytics Isn’t Always Cut and Dry

In business, making good decisions is a must. You have to manage risk well. Today’s business is using analytics to drive decision making, and therefore needs to design and implement platforms that make this possible. If a business doesn’t properly set up their analytics or intelligence systems, their decisions may not be made with a useful perspective. Let’s take a look at these systems to see if you may be being fooled by your own numbers.

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Cable Modem Considerations

Cable Modem Considerations

For those of us that don’t have access to fiber-to-the-home or LTE Internet, the cable modem is a must-have. You can always rent a modem from your ISP or you can purchase your own, but no matter what your decision is, knowing what to look for when modem shopping is advantageous. Let’s take a look.

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Reliable Communications Help Build Better Relationships

Reliable Communications Help Build Better Relationships

Communication plays a critical role in the way you develop relationships and clients. To optimize communication with your clients and customers, proper use of technology is essential, but it also makes for a much nicer experience from an operational standpoint. How can your business utilize this powerful communications technology?

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Are We Giving Virtual Assistants Too Much Leeway?

Are We Giving Virtual Assistants Too Much Leeway?

Virtual assistants have seen an increased usage in the workplace, improving general productivity, but not without placing organizations at considerable risk if left unchecked. Depending on how much you rely on virtual assistants, you might want to take a closer look at what data is being accessed by them, and the role they play in your organization.

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Tip of the Week: Follow These Steps Before You Upgrade

Tip of the Week: Follow These Steps Before You Upgrade

Why do manufacturers and developers constantly issue updates and upgrades to their software and hardware solutions? A business’s IT solutions might seem like something you want to set up and not think about ever again, but this is simply not how the cookie crumbles. This week’s tip is dedicated to why your organization needs to have a strategy in place to approach your upgrades.

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Are Your Vendor Relationships Actually Helping Your Business?

Are Your Vendor Relationships Actually Helping Your Business?

We’re not overestimating the importance of vendors by stating that they are literally what make your business work. The company that provides your Internet service, or the software you use to track your employees’ workflow, enables you to get work done. Operations would be impeded without the solutions these vendors offer. Of course, not all vendors provide adequate services. We’ll help you weed out the good from the bad.

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How to Prioritize Tasks to Boost Productivity

How to Prioritize Tasks to Boost Productivity

Productivity is something that either happens or it doesn’t, but it’s important to keep in mind that nobody can work at optimal efficiency at all times. This doesn’t mean you can’t leverage some best practices to make better use of your time, though. Today we’ll examine three general ways to improve your productivity, including examples of how to make them happen.

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If Your Business Has a Problem, There Is Some Tech to Fix It

If Your Business Has a Problem, There Is Some Tech to Fix It

Your business’ finances are something that weighs heavily on your mind at all times, whether it’s paying your employees or ensuring healthy acquisition of new hardware or software. Cash flow for businesses doesn’t have to be hard, though you wouldn’t know it, according to a recent report from Intuit.

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