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Level5 Management Blog

Level5 Management has been serving the Boca Raton area since 2008, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Optimize Security, Regarding Your Servers

How to Optimize Security, Regarding Your Servers

Your business relies on its servers in order to function - which makes it incredibly important that these servers are sufficiently protected. There are a few practices that you can put into place that will help you to secure your server room. Let’s work our way from the inside out as we review them.

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Tip of the Week: How To Delete All Those Recordings Siri Has of You

Tip of the Week: How To Delete All Those Recordings Siri Has of You

With personal privacy being a major public topic, Apple decided to give users more control over their data. 

Back in July, Apple had admitted that it was holding and listening to recordings of iOS users who use Siri. This wasn’t much of a surprise, since we know that Amazon and Google do the same with their digital assistants. Apple now lets you delete the conversations you’ve had with Siri.

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Confronting Video Conferencing Doubts

Confronting Video Conferencing Doubts

Businesses heavily rely on multiple different inter and intra communication methods to better fulfill the needs of employees and clients alike. While the use of email or direct message may suffice for specific scenarios, there are no data sharing options available greater than verbal communication. Many businesses underutilize conferencing platforms, so today we thought we would share some of the benefits that your business should be taking advantage of. 

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I Lost Data Once… A Collection of Horror Stories; Part 2

I Lost Data Once… A Collection of Horror Stories; Part 2

Here’s a horror story about an entrepreneur who, at a glance, was following many data backup best practices. Unfortunately, at the end of the day, things didn’t go so well when a crucial task was missed.

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I Lost Data Once… A Collection of Horror Stories; Part 1

I Lost Data Once… A Collection of Horror Stories; Part 1

I wanted to share a few stories we’ve gathered about times when a person or business has lost data. First, thank you to everyone who shared these stories with us and allowed us to publish them on our blog, and… we’re glad you made it through. The first one is a story about someone who learned their lesson the hard way.

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Cybersecurity is a Shortcoming for the DHS

Cybersecurity is a Shortcoming for the DHS

Every IT administrator today needs to be concerned about cybersecurity, as does every private business when it comes to its network. However, the same can’t really be said for the computing resources of the government and other public entities… simply due to the lack of talent available.

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Monitoring Your Staff Has Benefits

Monitoring Your Staff Has Benefits

You always read about the multitude of ways you can improve your business, but next to zero of them talk about what amounts to the elephant in the room: your staff. The workforce is a massive expense for most businesses; and, if it isn’t, it’s likely because you do a lot of things yourself. So, knowing that it becomes important to understand the financials around the people you have working for you. Basically, each worker has a number, and if you are getting that number out of their efforts, interfering with their work dynamic (to try to get more out of them) may actually have the opposite effect. 

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Tip of the Week: Mobile Data Management

Tip of the Week: Mobile Data Management

There are hundreds of things that a business owner has to do, so managing the security of the data coming in and going out from mobile devices might not make the hierarchy of considerations that need to be immediately addressed. Today, we will take a look at why paying attention to the mobile end of your business is so important, how Mobile Information Management (MIM) helps with that, and how MIM fits in with the rest of your mobile strategy. 

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How Google is Trying to Make Passwords Easier and Better

How Google is Trying to Make Passwords Easier and Better

Common opinion more or less states that passwords aren’t so much “necessary,” as they are a “necessary evil.” The best practices that are recommended to maintain the efficacy of passwords today can certainly feel excessive - which tempts many users into ignoring these practices, to the detriment of their security. Fortunately, many large companies - like Google - are trying to make passwords easier to manage.

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How You Can Leverage G Suite to Your Business’ Advantage

How You Can Leverage G Suite to Your Business’ Advantage

Google’s offering is much greater than that of a simple search engine. It is hard to even imagine a time when the extent of the services offered by Alphabet, Inc. were just the search functionality that introduced a new verb into the public lexicon. Now, the applications that make up what is known as the G Suite are used by businesses everywhere. Here, we’ll go over some of the included features, and how your business can benefit from them.

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Tip of the Week: Automatically Organizing Your Email

Tip of the Week: Automatically Organizing Your Email

Let’s face it - you’d be hard-pressed at this point to find someone who wasn’t fairly confident about their use of email in the office. However, the way they are currently using their email may not be the most efficient. This week, we’re focusing our tips on how to better use your email.

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Even If You Don’t Hear About Small Business Breaches, They Happen

Even If You Don’t Hear About Small Business Breaches, They Happen

If you have a bank account or a credit card, chances are you’ve been made aware of a hack or a data breach. Big organizations are more frequently being breached, forcing them to run damage control for the often millions of customers affected. News coverage often bashes these big organizations, but what about smaller ones? The truth is, smaller businesses are breached just as often, with the consequences being just as severe. 

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How Augmented Reality is Changing the Face of Industries

How Augmented Reality is Changing the Face of Industries

AR, or augmented reality, has been touted as the next “big thing” for nearly a decade, while other “big things” have been introduced. Google Glass almost made AR more commonplace, but security and privacy concerns turned it into a non-starter. Today, AR has taken a new life, so let’s review some predictions for the future.

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Stop Trusting Hackers With Your Smartphone!

Stop Trusting Hackers With Your Smartphone!

Do you have a smartphone? Do you feel as though your data is secure on it? Users are relying on smartphones more and more to accomplish daily tasks. This means there is a massive amount of data traffic each day transferred to and from your device, and potentially transferred into the hands of a cybercriminal. 

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Microsoft is Releasing Out-of-Band Security Updates

Microsoft is Releasing Out-of-Band Security Updates

Patching your software is one of the most important, yet ignored, tasks in computing. Keeping all of your software up to date with the latest threat definitions can help your business’ IT stay secure. Recently, in a somewhat atypical move, Microsoft has announced that they have released an emergency out-of-band security update to fix two critical security issues. 

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Taking a Look at the History of Cybersecurity

Taking a Look at the History of Cybersecurity

Let’s face it, cybersecurity now has to be a major point of emphasis for the modern business. With the immense amount of threats out there, cybersecurity it has grown into a multi-billion dollar a year industry, with no limit in sight. Just a few decades ago, there was no fileless malware, no ransomware, no botnet army lying in wait to DDoS corporate data centers into oblivion. Today, we take a look at the brief (albeit rapidly growing) history of cybersecurity. 

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Three Tricks to Spot Phishing Attempts

Three Tricks to Spot Phishing Attempts

Cybersecurity needs to be a priority to any business that wants to continue their operations in the long-term. One threat that is very common today is the phishing attack.

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Communications You Can Use to Make Doing Business Easier

Communications You Can Use to Make Doing Business Easier

Business success relies entirely on communication. Think about it, a product or a service is entirely useless if there is no way to share or request information. Whether the communication is internal or external, the method upon which your business relies should be simple yet effective. Today, we will analyze the different methods your business can utilize. 

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The Bigtime Benefits of Cloud Computing

The Bigtime Benefits of Cloud Computing

Cloud computing is the single fastest growing business computing method. Why is this? The cloud offers options that simply weren’t available in the past. Switching to the cloud not only can benefit your business productivity, but also your security, flexibility, and efficiency. Today, we will talk about how migrating to the cloud can help YOUR business.  

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Can We Get Some VoIP?

Can We Get Some VoIP?

Your business needs a reliable telephone system, that much is true. What if you could get one for a fraction of the cost that you are currently paying? What if that system came with cutting-edge tools that make the telephone company’s offering look like old news? These aren’t hypothetical questions. You can get a full-featured telephone system with built-in options that makes doing business easier than ever, for a fraction of the cost that you are paying right now for your “enterprise” phone system.

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