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Level5 Management Blog

Level5 Management has been serving the Boca Raton area since 2008, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Remember the Equifax Breach? Here’s an Update

Remember the Equifax Breach? Here’s an Update

Spoiler alert: it isn’t good news.

On September 7th, 2017, it was made public that Equifax had suffered one of the largest cybersecurity breaches in history, and as a result, had left 145.5 million consumers in the United States vulnerable to identity theft. Due to a website application vulnerability, the personally identifiable information of these people was exposed from May until July of that year.

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ISPs Altering Service Strategies for Coronavirus

ISPs Altering Service Strategies for Coronavirus

In light of the coronavirus outbreak that swiftly swept across the globe, there have been efforts made by many telecommunications companies to make life easier for their customers. These customers are likely holed up at home, working remotely if possible. One way or another, they are going to want Internet access, and in a show of solidarity, numerous ISPs and cell carriers are delivering.

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Making the Most of MSP Memes

Making the Most of MSP Memes

Memes have become a frequent way that people - and businesses - communicate nowadays. Today, we’ll go into why Internet memes resonate so strongly with so many of us, and we’ll share some that we find particularly funny.

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An iPhone Christmas Story

An iPhone Christmas Story

In recognition of the holiday this year, we’ve decided to adapt a famous tale to a more contemporary setting, and create a parody of the holiday classic, A Christmas Story. We hope you enjoy this retelling, as much as we enjoyed writing it!

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Office Gadgets Your Co-Workers Will Love

Office Gadgets Your Co-Workers Will Love

Everyone likes cool technology gifts. Your family loves them and as the holiday’s approach, many offices hold Christmas parties and have gift swaps where co-workers are always looking to give and receive useful doodads. Let’s take a look at some of our favorite tech gadgets for 2019.

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How to Shop Securely This Holiday Season

How to Shop Securely This Holiday Season

While the major holiday shopping days have passed us by, many people are still looking for that perfect gift often using the Internet to find it. While online shopping is certainly more convenient, it can also be dangerous. To help keep you safe this season and beyond, we’re reviewing a few practices to protect your identity while shopping online.

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I Lost Data Once… A Collection of Horror Stories; Part 2

I Lost Data Once… A Collection of Horror Stories; Part 2

Here’s a horror story about an entrepreneur who, at a glance, was following many data backup best practices. Unfortunately, at the end of the day, things didn’t go so well when a crucial task was missed.

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I Lost Data Once… A Collection of Horror Stories; Part 1

I Lost Data Once… A Collection of Horror Stories; Part 1

I wanted to share a few stories we’ve gathered about times when a person or business has lost data. First, thank you to everyone who shared these stories with us and allowed us to publish them on our blog, and… we’re glad you made it through. The first one is a story about someone who learned their lesson the hard way.

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Is Big Tech Getting Too Big?

Is Big Tech Getting Too Big?

Some businesses have caught lightning in a bottle with the advent and overt use of the Internet. These companies now read like a who’s who of technology: Amazon, Google, Facebook, Apple, Microsoft. These companies are now some of the most lucrative in the world and there has been some very serious questions if they’re using their positions at the top of tech in unethical ways. Today, we’ll take a look at “Big Tech” and debate whether or not something has to be done to break up these companies before they become too powerful to fail. 

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7 IT Myths We Hear Too Often

7 IT Myths We Hear Too Often

When you work in the IT space, you get to hear some funny things - technology myths, conspiracies, and other rumors that are shared around the water cooler. We’ve heard it all, and we wanted to share some of these myths so you don’t get tripped up by them.

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Technology is a Key Ingredient for Food Delivery Services

Technology is a Key Ingredient for Food Delivery Services

Have you ever considered how much technology has made the world smaller? For example, think about how much easier technology has made it to access goods and services via the Internet. Entire industries have developed thanks to this technology. One notable example: app-based food delivery.

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A Look at Facebook’s Ongoing Data Troubles

A Look at Facebook’s Ongoing Data Troubles

Facebook has had a lot of pressure on it over the past few years. After taking the company public in 2012, the world’s most popular social network went on to make several high-profile acquisitions (Oculus, Instagram, etc.) to solidify their position in the market. As a result the company has a lot of responsibility to protect the immense amount of data that it takes in. This has opened up the tech giant to be heavily maligned in the media over the past year.

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