Managed IT

Complete Managed IT Services with CompleteIT

Completely scalable. Completely customizable. Completely different from the IT services you’ve known.

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Managed Services

Complete Managed IT Services: CompleteIT

Monitoring Service: MonitorIT

Client Dashboard: ControlIT

Compliance as a Service: Compliance and IT Governance

Co-Management: Working with in-house IT

Phone Service: VoiceIT

CompleteIT

While other MSPs act as third-party resellers of generic IT solutions, our CompleteIT service is another thing that sets us apart from other Managed IT Service Providers. Instead of reselling you a collection of marked-up services, we’ve built our own infrastructure so we can keep nearly all that we do for you in-house, on our own platform. This means your business gets the absolute best in efficiency, security, and compliance.

Reduce and control costs

Dramatically increase efficiency

Seriously boost your competitive edge.

Get the highest level of protection for your business

Complete Solutions

Our unique automated maintenance platform allows us to resolve issues before you’re even aware they exist. Our Managed Services also include:

24/7/365 remote monitoring
Total security
Advanced help desk
Private and hybrid cloud options
Business phone solutions with VoIP
Complete dashboard overview of your entire infrastructure and all users
Industry-specific compliance and IT governance services

What Can Managed Services Do for My Business?

The technology your business runs on and relies upon is meant to increase productivity and collaboration — but it’s also enormously time-consuming and expensive to manage the ongoing cost of technology and the support needed to maintain it. As businesses grow and change shape, their IT requirements naturally change with them. And particularly if you’re in the legal, healthcare, financial or professional services business, you also face special data sensitivity and IT security requirements amid strict IT regulations for your industry. It’s a lot to keep up with, and you’ve got other things to focus on.

Partnering with the right managed service provider (MSP) like Level5 means taking this responsibility off your plate. We help you reduce and control costs, dramatically increase your team’s efficiency, and seriously boost your competitive edge.

Unlike traditional IT services, Level5’s Managed Services are also custom-tailored to your business’s size and precise needs. We use an advanced set of IT tools and skilled network engineers. This provides reliable, scalable and cost-effective solutions that drive quantifiable, measurable improvements in efficiency and performance. Whether you need an integrated solution to support existing infrastructure components or you’re ready to completely outsource your IT, we’re ready to show you a better way.

Already have an internal IT department? So do many of our clients! Learn more about Co-managed IT Services

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CompleteIT Pro

CompleteIT Pro includes MonitorIT, SecureIT, helpdesk user support as well as the following:

Remote Support Services Monday – Friday 9am – 5pm

30GB/User Pooled Offsite Backup Storage

Shared file repository for word/excel documents

Customized Reporting

Advanced User Content Internet Filtering (Categories)

Annual External Vulnerability Assessment

Starting at

$79

per user

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CompleteIT Enterprise

CompleteIT Enterprise includes CompleteIT Pro services as well as the following:

24/7 Unlimited Support Services

Full Disk Encryption and Management / Recovery

Data Loss Prevention (DLP)

Email Security Services (Encryption / DLP)