What Businesses Need to Know About the Kaseya Ransomware Attack

Before it even started, the holiday weekend proved to be the opposite of relaxed for thousands of organizations as the world learned of the latest in a persistent string of massive ransomware events.  While it will likely be weeks before the full scope of the damage becomes apparent, the Kaseya VSA attack has been confirmed […]

The Cyber Risks of Amazon Prime Day

Security experts anticipate a surge of Prime Day cyberattacks as 2021’s cybersecurity crisis rages on Today kicks off Amazon Prime Day, which runs from June 21-22 this year. In American culture, the online mega-retailer’s annual sales event has become almost a national holiday. Last year’s event brought in $10.4 billion for the corporate giant. But […]

Colonial Pipeline Was Looking for a Cybersecurity Manager Before the Ransomware Attack That Threatened the U.S. Fuel Supply

Colonial Pipeline was looking for a cybersecurity manager in the months before the attack. It didn’t find one.  It’s one of the most disruptive cybersecurity events to ever happen in the U.S. On Friday, Georgia-based Colonial Pipeline announced that the company has been victimized by a ransomware attack that’s led to the halting of all […]

Why Your IT Service Provider Should Be Providing IT Security Awareness Training to Your Employees

Research shows that IT security awareness training is a critical component of business security. If your IT service provider isn’t offering training to your employees, you aren’t being protected. Your employees can be your biggest threat, or your best protection. We see it every day as IT security experts.  For bad actors looking for a […]

If the IT Industry Only Had a Heart

How an ambitious client relations executive entered the IT industry and created the top-rated IT provider in Palm Beach County Theon Paulino is the Chief Operations Officer at Level5 Management. The Managed IT Service company is Boca Raton’s top-rated provider of cloud management, IT security, and network support for businesses.  Unlike the rest of the […]

Is Your Business At Risk of Data Loss?

The 7 Most Common Causes of Business Data Loss As the leading IT security experts and Backup and Disaster Recovery provider (BDR) in Boca Raton, there are a few statistics that make us shudder. One of the most concerning? 80 percent of businesses surveyed say that they are confident that they would survive a significant […]

SMBs Fall Victim to Sophisticated Ongoing Attack on Microsoft Exchange

Level5 Management Assists South Florida Businesses As IT Security Providers Scramble to Determine Which Organizations Have Been Affected BOCA RATON — Over the weekend, the White House and U.S. national security officials issued an urgent warning, calling the massive zero-day attack on Microsoft’s Exchange business email an “active, ongoing threat.” On Sunday, press secretary Jen […]

The Office “IT Guys”: Refuting (and Embracing) Stereotypes About Tech Support and IT Providers

What pop culture gets wrong — and right — about IT support You’d be hard-pressed to put together a group of people in any American workplace who can’t recite a few lines from the iconic TV show The Office. Indeed, the show (Netflix’s most-watched-show in history until the series was reclaimed by its creator network […]

Does Your Business Have an IT Issue?

Here’s some hints that it may be time to consider managed IT support outsourcing As someone who owns or runs a SMB, your day to day is pretty packed. You’re likely the major decision maker — the one who is ultimately tasked with keeping the company growing, keeping everyone and everything working, and keeping your […]

Why a Managed Services Provider is the Solution to So Many Business’s IT Problems

What You Need to Know About Choosing the Right Type of IT Provider for Your Business The Mistake Businesses Make in Managing IT Infrastructure Yes, we know. Business IT is one of those things that most businesspeople don’t really want to spend their limited time thinking about. So one can hardly be blamed for not […]

Beware the Clones: How Cybercriminals Use Website Trickery to Gain Access to Your Business Data and Personal Information

Website cloning has made phishing attempts much less easier to spot. Whether you realize it or not, some of the smartest professionals in your industry have fallen victim. Did you catch the 2019 film “Us?” Or any of the riffs and remakes of “Invasion of the Bodysnatchers?” If so, you probably remember why the idea […]

How to Avoid Cyber Scams this Holiday Shopping Season

Online shopping is rife with security issues, but you can outsmart the risks. Today kicks off the 10-day countdown to Christmas. (If you’re like the millions who haven’t even started shopping yet, do what you can to suppress your panic.) With holiday commerce projected to take place online this year more than any before it, […]

MSP business planning for 2021: What you should consider

From remote working to new security threats, 2020 introduced a range of new dynamics for MSPs. Here are four important considerations to address in your business planning for 2021. However exhausting and obvious the sentiment may be — and however redundantly it’s been conveyed by months of memes and dark sarcasm — it bears repeating […]

Are Your Employees’ Smartphones Putting Your Business At Risk?

Even before the Covid pandemic forced a mass acceleration of the shift to remote work, 67 percent of us were using our personal smartphones for work. For employers, the BYOD (Bring Your Own Device) trend has seemed like a huge win. After all, according to Cisco, BYOD generates $350 in cost-savings per year per employee, […]

5 Ways to Keep Your Remote Workers Happy (and Why Nurturing Employee Morale During the Work From Home Era is Good for Cybersecurity)

Contented employees make vigilant teams; vigilant teams help make secure networks Nearly a full fifth of the workforce is now telecommuting full time, and it’s likely your business is supporting at least some level of remote work.  From a business IT perspective, we spend a lot of time talking about the implications this has for […]

Boca Raton’s Business IT Provider Has a New Technology Blog

Level5 Management’s IT Resources for Businesses As a Managed IT Service Provider for businesses in South Florida and across the U.S., we’ve had an up-front view of what businesses have been up against this year. As of the end of the summer, the number of active small business owners in America had dropped by a […]

Tip of the Week: Simple Steps to Safer Email Practices

Security is always a business priority, and with so many business needs now fulfilled digitally, it is critical that cybersecurity has a strong presence in organizations big and small. Nowadays, collaboration solutions have also had even greater importance in the workplace, making tools like email completely essential. Unfortunately, this gives cybercriminals an increased opportunity to use it as a means of attack.

You Need Data Backup Even If You Think You Don’t

We tell every business owner we come into contact with the same thing: If you haven’t done so yet, you‘ll want to establish a data backup strategy. Some businesses are really small, some operate in industries where the cost of backing up data is seemingly prohibitive to the success of the business. To the people that operate those businesses, we repeat: If you haven’t done so yet, you‘ll want to establish a data backup strategy. Let’s examine why. 

Blockchain Is Changing the World, One Node at a Time

Blockchain was all the rage for five years. You couldn’t talk about technology without someone bringing it up. At that point, it was listed as the remedy for all the world’s problems. Five years later, it’s not being mentioned quite as much, but it has been used to create some very useful products. Let’s take a look at what is going on with blockchain technology in 2020. 

Partition Your Network to Improve Productivity

Most homes and businesses use Wi-Fi of some sort. It is the most useful way to get the computing resources to computers and mobile devices without having to go through the headache of laying cables and dealing with data overages. What you may not know about your Wi-Fi network is that it can be set up in a way that can ensure that your most important Wi-Fi processes get the bandwidth they need. Let’s take a look at how partitioning your Wi-Fi can benefit your business.