Testimonials

“Performance and attention to detail is outstanding…”

In 2002 we had our service and maintenance contract with a company in Ft. Lauderdale and Ben Filippelli was the lead engineer there. His performance and attention to detail was outstanding. When Ben left the company our service there suffered. We found out that Ben started his own company, Level5 Management, so we had no problem abandoning our pre-paid contract with the current vendor in order to follow him and we continue to be happy to this day.

Having Ben and now the entire Level5 team of technicians with the same drive and dedication behind him serving our business takes away any concerns we would have for network safety, IT questions, computer maintenance and now phone services. They have been there through several new servers, migrations and upgrades; we can always count on Level5 to be available whenever they are needed, day, night or weekends. 

Since they are “in the business” of computers, networks and phones, I can always count on them to keep me up to date with the latest and greatest processes, procedures and equipment. I have personally referred Level5 to Scripps Florida and several other businesses here in Jupiter and we are very pleased to recommend them to anyone else.

— Andy Newitt

Director of Business Development
A-1 Moving and Storage 
Jupiter, Florida

“Level5 and its highly talented staff went above and beyond to help my practice resolve some detrimental network issues due to the negligence of our former IT provider. Right away, Level5 was quick to diagnose the issue that took my former provider weeks with no resolution…I’m relieved to have found them when I did.”

Dear potential Level 5 client,

I would like to offer my recommendation for the services of Level5 Mgmt., as they have been an asset to my practice for the past 10 years. From the beginning, Level5 and its highly talented staff have gone above and beyond to help my practice resolve some detrimental network issues due to the negligence of our former IT provider. Right away, Level5 was quick to diagnose the issue that took my former provider weeks with no resolution. Their attention to detail and transparency throughout the entire process made me confident that they had my practices best interest in mind. Now a decade later, they are as attentive to our requests as they were from the beginning and I continue to trust their advice greatly.

In my experience, it is difficult to find an IT provider that is trustworthy and in a lot of ways, capable of the services they are offering, so I was relieved to have found Level5 when I did. With that said, I would recommend Level5 as they would be an asset to any company they service.

— Dr. Steven Sayegh

Managing Physician
Central Phoenix Family Medicine
Phoenix, AZ

“Level5’s consistent expert knowledge and dedication to our firm has kept us loyal for the past 9 years.”

My firm has been using Level5 Management for IT services since 2010. I highly recommend Level5 as a trusted IT service provider.

Level5 was recommended to us by a colleague, who told us that we could rely on Level5 for customer service issues. He was correct. I have found that Level5 is not only very skilled, but also offers solutions that have worked for us at a reasonable cost.

Level5 has consistently displayed expert knowledge and has been very responsive through the years. Level5 has done its best to ensure that our office stays up and running. Its service has constantly evolved with changes in technology. Level5’s continued dedication to our firm has kept us loyal for the past 9 years. I believe Level5 would be an asset to any company seeking its services.

— Jonathan L. Shepard

Managing Attorney
Siegel, Lipman & Shepard, LLP
Boca Raton, FL

“My company has offices across the country and across the world, so it is crucial that we maintain connectivity between our various sites. We utilize Level 5’s ConnectIT private cloud solution to allow us not only to stay connected, but to give us peace of mind that our important data is secure.” 

It is my pleasure to recommend the IT services of Level5 Management. During the past three years, Level5 has providing my company, The Morganti Group, Inc. with the highest quality in IT services.  Morganti has offices across the country and across the world, so it is crucial that we maintain connectivity between our various sites. We utilize Level 5’s ConnectIT private cloud solution to allow us not only to stay connected, but to give us peace of mind that our important data is secure. Accompanied with their expert support and rapid response to our requests, Level 5 is an asset to Morganti and any company in need of an IT provider. Level 5’s dedicated staff has always gone above and beyond when we need them, so for that reason we are happy to offer this recommendation as a thank you to Level5 for continued loyalty and great service.

— Niddal Khoury

ICT Manager
The Morganti Group, Inc.
West Palm Beach, FL

“Level5 is an asset to our internal IT staff, who they work wonderfully with.”

For 12 years, we have trusted Level5 Management with our IT infrastructure and we’ve never been disappointed. They have done much for us over the years and continue to give us the same great service as they have since Day One. Their vast IT knowledge and dedication to us has been a vital aspect of our company’s growth. Level5 set up and continually supports our evolving cloud infrastructure and fully integrated it with our datacenter in Panama. They also provide us with our network security, assist us with all of our compliance audits, and setup and maintain our business phones — not to mention upgrades to countless equipment and servers as needed. They are an asset to our internal IT staff, who they work wonderfully with. Through it all, working with Level5 Management has been effortless, and I highly recommend them for any and all business IT services. 

This is the kind of IT company every business should have to support them. They are not just any IT company; they are a lifesaver and an asset to any business who needs dedicated and trustworthy IT support. They always keep us updated on ways we can use current IT trends to boost our productivity. Of most value to us, Level5 gives us honest assessments of what we need as far as hardware, software, and IT services, and they’ve steered us away from destructive and expensive alternatives.

— Yamil Rivera

CEO
CROEM Inc.
Miami, FL

“Through it all Level5 has been there as our trusted IT advisor and steadfast support system. We have depended on Level5 to come through for us during some of the most difficult situations and have never been let down…”

I wholeheartedly recommend Level5 Management and offer my experience with them as a testament of the outstanding business IT services they provide. We have been with Level5 for almost 6 years and we continue to be impressed with their immense knowledge, commitment, and personal attention they have shown us.

When we started out with Level5, they set up our entire datacenter infrastructure in Miami. They made the process easy so I knew at that point that we were in good hands. Since then, my company has grown considerably and Level5 has been there every step. They set up a highly available HIPAA compliant cloud infrastructure and provide us with network security and monitoring. 

Through it all Level5 has been there as our trusted IT advisor and steadfast support system. We have depended on Level5 to come through for us during some of the most difficult situations and have never been let down. Level5 and their dedicated staff are an asset to my company and any company in need of IT support.

— Rosa Asensio

CTO
Americlaims Billing
Tamarac, Florida

“Level5 Management is unlike any other business IT company in South Florida…”

Partnering with Level5 Management has not only paid dividends in productivity, but they’ve cut our IT costs dramatically by moving us away from other IT company’s models that didn’t make sense for our business. I’m the first to admit that I don’t have the time nor the inclination for tech, but it’s a necessary part of running a small business. The Level5 team keeps everything running so smoothly in the background that we rarely ever have to think about our technology. They proactively monitor for issues and resolve them before they ever have a chance to freeze everything up and throw us off our game. The Level5 techs are unlike any other business IT company in South Florida; they come off as personally invested in our success. Their ability to give us remote support means we never have to wait for a service call — our office is in New York but we have business in Palm Beach Gardens and frequently travel to the West Palm Beach area, and wherever we are, they can help us remotely. They’re also the first IT service that has consistently taken the time to explain things to us without the tech jargon.

— Robert Copjec

President
MCSquared
New York, NY

“Thanks to Level5, I run my business 100 percent in the cloud, and trust them completely to keep my company running safely and seamlessly.”

I am happy to provide this testimonial for Ben & Theon and their team at Level5. As a CPA, the importance of security and data handling is a critical element of the trust my clients put in me. Thanks to the friendly, helpful folks at Level5, I run my business 100% on the web and in the cloud.

I trust them completely to handle my business technology and to keep my company running safely and seamlessly.

— Lisa Montano

CPA
Boca Raton, Florida

“Until Level5 came around we did not realize how little support we had been getting…our last provider pitched and sold us “solutions” that turned out to be more trouble and led to more expenses.”

We are a current client of Level5 Management. I am the point person for our hardware and software. In the ten years we have been at this location we had two previous companies provide our IT support. Until Level5 came around we did not realize how little support we had been getting. We no longer get vague answers and promises of action; we get clear responses and immediate solutions. I highly recommend them.

Our last provider pitched and sold us on a “solution” to issues we had been having. The solution turned out to be more trouble and led to more expense than the previous issues had. Level5 was able to bring clarity and sanity. Their technical knowledge and ability to work with some of the companies whose software we use has kept our systems and software running without significant downtime and with minimal time required on our end. They are very conscious about working to minimize interruption. 

We enjoy their consistently high service and you will not regret going with them. They are short on “geek-speak” and long on keeping things up and running.

— Paul E. Roman

Managing Partner
Hankins Northwood Foman Wenzel, PL
Boca Raton, Florida

“They worked day and night to systematically block hackers during a critical task for one of our high-profile government contracts…”

I am proud to offer my recommendation for Level5 Management. One of the most hardworking and knowledgeable group of people I have had the pleasure to work with. My company has been with Level5 for 11 years and we have been happy ever since. Their customer service is outstanding and when you need it they will take the time to walk you through every step of the process. I run a global business that has to be up 24/7 so it is important for me to have an IT company as reliable as Level5. Whenever I have an issue day or sometimes night, Level5 is there to assist me. Since most of their user support services can be done remotely from their office in Boca Raton, this eliminates the waiting times and distractions that sometimes take hours out of my day. 

Level5 works well with our in-house IT staff, and most recently worked day, night and weekends to systematically block hackers from accessing our network during a crucial task for one of our high-profile government contracts. This protected a great deal of people from losing much needed government funding. 

I am forever grateful to Level5 for their proactive support and dedicated staff. I have recommended Level5 to many of my colleagues in the past, and I continue to hear feedback about the great work Level5 does for them just as Level5 continues to do for my company.

— Rene Moutran

CEO
Sigma Processing Group, Inc
Panama City, Panama

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