Category Archives: blog

Level5 Management is South Florida’s leading provider of complete managed IT services for businesses. Need do-it-yourself IT resources or IT services in Boca Raton, Palm Beach County, or anywhere in South Florida? Looking for technology news or tips for solving IT issues?

Level5’s IT for Business blog features tech news from Florida and around the globe, as well as resource articles, and information on IT services for small businesses.

Whether you’re looking for Managed IT Services or just need some cybersecurity awareness tips to print and share with your office, you’ll find it here on the blog. Get tips on IT security, cloud solutions and migration, co-managed IT, IT Governance & Compliance, hardware, and more.

Keep an eye out for our expert advice on IT for the legal industry, healthcare industry, financial industry or a range of other professional services industries we specialize in.

Want to discuss your business’s IT challenges and needs with our experts? Whether your business is local to our headquarters in Boca Raton or across the country, we’re here to help! Connect to a member of the Level5 team live from our homepage, or give us a call at (561) 509-2077.

Tip of the Week: Better Project Management, Better Projects

You have goals for your business and most of them will require strategic investment to get off the ground. These projects can have a huge effect on your business. If they go right, your company stands to benefit, but if they go wrong, you are putting your business in jeopardy. It is important that you have a careful and capable project manager to help you implement your plans. Today, we’ll give you three variables that you have to look for when hiring a project manager. 

4 Key Steps to Better Cybersecurity

In many ways, explaining why sufficient cybersecurity is important for your business has become redundant – especially when it is much more important to understand how this cybersecurity needs to protect you. The threats to data and privacy are known, but no less potent. In order to counter them, you need to make sure you have what you need to protect your business – starting with a few key considerations.

Tip of the Week: Limiting OneDrive Sharing

Statistically speaking, there’s a pretty good chance that you use Microsoft Office 365 in your business, which means you can use OneDrive, Microsoft’s contribution to cloud-based storage and collaboration. If this is how your users work productively, they are probably already familiar with how they can share these documents – but what if there are some things you don’t want freely shared around? Today, we’re going over how you can restrict OneDrive sharing capabilities.

The Conferencing Options That Really Matter

Conferencing software is bringing a whole new angle for businesses to communicate with staff and clients, alike. This is shifting the way companies do business; and, with this newfound freedom, they are expanding their reach and being more efficient. Let’s take a look at the features that come with the best conferencing solutions and how they help businesses improve their operations.

Tip of the Week: How To Delete All Those Recordings Siri Has of You

With personal privacy being a major public topic, Apple decided to give users more control over their data. 

Back in July, Apple had admitted that it was holding and listening to recordings of iOS users who use Siri. This wasn’t much of a surprise, since we know that Amazon and Google do the same with their digital assistants. Apple now lets you delete the conversations you’ve had with Siri.

Confronting Video Conferencing Doubts

Businesses heavily rely on multiple different inter and intra communication methods to better fulfill the needs of employees and clients alike. While the use of email or direct message may suffice for specific scenarios, there are no data sharing options available greater than verbal communication. Many businesses underutilize conferencing platforms, so today we thought we would share some of the benefits that your business should be taking advantage of. 

Monitoring Your Staff Has Benefits

You always read about the multitude of ways you can improve your business, but next to zero of them talk about what amounts to the elephant in the room: your staff. The workforce is a massive expense for most businesses; and, if it isn’t, it’s likely because you do a lot of things yourself. So, knowing that it becomes important to understand the financials around the people you have working for you. Basically, each worker has a number, and if you are getting that number out of their efforts, interfering with their work dynamic (to try to get more out of them) may actually have the opposite effect. 

Tip of the Week: Mobile Data Management

There are hundreds of things that a business owner has to do, so managing the security of the data coming in and going out from mobile devices might not make the hierarchy of considerations that need to be immediately addressed. Today, we will take a look at why paying attention to the mobile end of your business is so important, how Mobile Information Management (MIM) helps with that, and how MIM fits in with the rest of your mobile strategy. 

Hosted VoIP Can Improve Customer Service

Have you ever run into this scenario? You are out of the office working with a customer, or perhaps at a trade show or event, and you really need to deal with an emergency with an upset client. You pull out your phone and give the client a call and make things right. All goes back to normal for a while. A few weeks later the client wants to discuss something else and calls your cell phone directly instead of using the proper channels. You politely try to direct them to use your business line, but as the months go by, they start racking up more and more calls to your cell phone, taking your valuable time when any one of your employees could have helped them.

How Google is Trying to Make Passwords Easier and Better

Common opinion more or less states that passwords aren’t so much “necessary,” as they are a “necessary evil.” The best practices that are recommended to maintain the efficacy of passwords today can certainly feel excessive – which tempts many users into ignoring these practices, to the detriment of their security. Fortunately, many large companies – like Google – are trying to make passwords easier to manage.

IT Can Be Like the Beach House of Your Dreams

Do you ever feel as though technology is letting you down? You aren’t alone, every day there are things that happen with our IT here and in the course of managing other business’ IT that makes me think to myself that if they just disconnected all this stuff, they’d be doing all of us a favor. In fact, I have a story I want to tell you to put this in perspective. 

Data Privacy Issues You Need to Confront

Data privacy is the kind of issue that people don’t ever want to deal with. In fact, many of the organizations that we come in contact with have a lot of personal data on file, and some of them (even some of the most reputable) are at risk to have that data stolen from them. This month, we’ll go over what constitutes personal information, why it is constantly being targeted for thefts, and what you need to do to keep your personal information as secure as possible. 

Add Cybersecurity Best Practices to Your Next Hire’s Training

Growth can be very exciting for a business. It generally means that all the hard work that has gone into getting the business to that point has paid off. For some in your organization however, it can be a very stressful time. This is because once you commit to pay new employees, there’s some pressure to get them up to speed quickly. After all, what are you paying them for?

How You Can Leverage G Suite to Your Business’ Advantage

Google’s offering is much greater than that of a simple search engine. It is hard to even imagine a time when the extent of the services offered by Alphabet, Inc. were just the search functionality that introduced a new verb into the public lexicon. Now, the applications that make up what is known as the G Suite are used by businesses everywhere. Here, we’ll go over some of the included features, and how your business can benefit from them.

Even If You Don’t Hear About Small Business Breaches, They Happen

If you have a bank account or a credit card, chances are you’ve been made aware of a hack or a data breach. Big organizations are more frequently being breached, forcing them to run damage control for the often millions of customers affected. News coverage often bashes these big organizations, but what about smaller ones? The truth is, smaller businesses are breached just as often, with the consequences being just as severe. 

Microsoft is Releasing Out-of-Band Security Updates

Patching your software is one of the most important, yet ignored, tasks in computing. Keeping all of your software up to date with the latest threat definitions can help your business’ IT stay secure. Recently, in a somewhat atypical move, Microsoft has announced that they have released an emergency out-of-band security update to fix two critical security issues. 

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