Author Archives: Level5 Management

Most businesses make technology decisions with an eye on growth. One technology that is being used more than ever is cloud computing. There are many different benefits that an organization can see by using the cloud. Today, we will address these benefits and explain how cloud computing works to facilitate business growth.

Statistically speaking, there’s a pretty good chance that you use Microsoft Office 365 in your business, which means you can use OneDrive, Microsoft’s contribution to cloud-based storage and collaboration. If this is how your users work productively, they are probably already familiar with how they can share these documents – but what if there are some things you don’t want freely shared around? Today, we’re going over how you can restrict OneDrive sharing capabilities.

Data privacy is the kind of issue that people don’t ever want to deal with. In fact, many of the organizations that we come in contact with have a lot of personal data on file, and some of them (even some of the most reputable) are at risk to have that data stolen from them. This month, we’ll go over what constitutes personal information, why it is constantly being targeted for thefts, and what you need to do to keep your personal information as secure as possible. 

Google’s offering is much greater than that of a simple search engine. It is hard to even imagine a time when the extent of the services offered by Alphabet, Inc. were just the search functionality that introduced a new verb into the public lexicon. Now, the applications that make up what is known as the G Suite are used by businesses everywhere. Here, we’ll go over some of the included features, and how your business can benefit from them.

Patching your software is one of the most important, yet ignored, tasks in computing. Keeping all of your software up to date with the latest threat definitions can help your business’ IT stay secure. Recently, in a somewhat atypical move, Microsoft has announced that they have released an emergency out-of-band security update to fix two critical security issues. 

When you talk about line of business software, you are typically talking about the unique applications that your business uses to manage their business. In the retail space, line of business software would typically refer to your Point of Sale (POS), or Point of Purchase (POP) software. This month we will talk about how businesses implement their POS software and how it works to manage different aspects of a retail business.

Anyone that uses a computer knows just how frustrating it is when that computer doesn’t function as intended. For a business, it negatively affects profitability. If you don’t have the support structure in place to mitigate your technology problems, you could be spending a whole lot of money on nothing. In part one of our five-part series on managed IT services, we talk about how being proactive keeps your technology, and your business, working fluidly.

Think about how much office technology has changed over just the last 10 years. Remember those bulky, 60-pound CRT monitors? Remember thinking a 32” screen was a TV, not a computer monitor? While you more than likely have replaced those old computer monitors, what is the status of your computer hardware? If you purchased your computer at the same time as that monitor, your hardware is also extremely outdated. How do you know exactly how old your computer is, and when it’s nearing retirement?

Small business owners are always looking for a way to shave some of that overhead off of their budgets. While this is probably true for most business owners, the more capital a small business can save, the more it can do. Outsourcing its IT management is one way to either cut down the company’s technology maintenance costs–or, if your company doesn’t currently have a dedicated technician–can keep you from paying way too much to keep your business running smoothly. 

Productivity is a hot-button issue in the workplace. On one hand, you want to make sure that your employees have all the tools they need to succeed. On the other, you need to be sure that they are using the tools to get their work done and remain as productive as possible. How can you be sure that your employees are staying on-task and focused? It starts by understanding their motivations and their long-term goals.

Most people today spend a lot of time on the Internet, which means that most people spend a lot of time using a browser. Little do they know, selecting the wrong one could easily put their cybersecurity at risk, along with dozens of other actions. For this week’s tip, we’ll go over how to make your Internet browser as secure as possible.

The modern workforce depends on collaboration, which is one reason why solutions like Slack have taken off in recent years. Another reason for this is that it’s very user-friendly with many shortcuts built right into the interface. Here are just a few of these shortcuts that can save your business time during the workday.

The first big job of a person’s career is one of those special moments in life that can’t be beat, but if there is one thing that can do so, it’s a bigger and better opportunity elsewhere. The cold, hard realization that your employees won’t be sticking around forever might be hard to accept, but it’s one that you must consider. In order to keep your current workforce satisfied, you will need to manage your expectations, as well as managing theirs.

The average business deploys plenty of technology, that much is true. You work alongside it–and often directly with it–but if you had to explain what it is to another person, could you? If you can’t, we’ve got your back. This month we will take you through a tour of the various technologies that your business uses, where they can be found, and what their general purpose is.

Smartphones have become an important part of our lives, whether it’s for personal or professional purposes. Downloading media to devices rather than computers was practically unheard of, but nowadays it’s commonplace. Now that we mention it… where exactly do those files wind up going on an Android device? This week’s tip is all about how to find your downloads on an Android device.

Businesses of all industries and sizes utilize the cloud to various extents, generally to satisfy a specific need. One example of how much variance there is in cloud solutions is in how much control organizations need over theirs. A public cloud is great for some organizations that need limited control over their solutions, but a private cloud offers more dynamic control and options.

Social media has overtaken both the professional and personal aspects of online communication and connection, and while it might provide a considerable boon for both, it increases the odds of being contacted by scams and other malicious attempts. The best way to make sure you don’t fall prey to a scam is to remain vigilant. Today we’ll discuss the various scams that are created for use with social media.

Microsoft Office 365 is a highly useful subscription-based solution. However, as these services are based on the successful continuation of one’s subscription, it may be useful to know the procedure that Microsoft undergoes when a subscriber cancels their services. Here, we go into each step that Microsoft follows.

With technologies like machine learning and artificial intelligence entering further into our daily lives, what was once science fiction is becoming fact – assisting our lives (which most would agree is better than threatening our lives). For this week’s tip, we’ll show you how to leverage machine learning in a very basic way: in the Android version of Gmail’s Smart Compose feature.

If you have an internal IT administrator, they might be pretty stressed about your business’ security. Why? Simple – there’s a good chance that they feel trapped in a few common situations. Let’s review some stresses that influence IT employees, negatively affecting your security.

All businesses need to be as efficient with their resources as possible. You might be surprised by the difference you can make simply by using your data more effectively. Stronger data management platforms, or DMPs, can put you in a better position to understand your organization’s needs, including its market and its customers. It’s time to look at how a DMP can make your business more effective and resource-efficient.

We’ve seen a lot of technology in our time, and during that time we’ve picked up on a lot of the vocabulary you expect experts to throw around. That being said, it’s easy to forget that not everyone uses these words–even business professionals who use the technology might forget what an acronym stands for. One of these is SSID.

It’s nice to get away every now and then, but if you have stayed at any property under the Marriott umbrella, including St. Regis, Westin, Sheraton, or W hotel since 2014, there is a good chance that your personal information has been leaked, a spokesperson from parent company Marriott has said. They said the multinational hotel corporation will begin emailing users impacted by the leak in the coming days.

There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is due to the many benefits that a small business can glean from such a solution, both in its security and its overall operations. We’ll review some of these benefits here.

Hardware, software, malware, ransomware. These are all terms that share two things in common – you probably have heard them fairly often, and they all end the same way. This is no accident. To better understand what these programs are, let’s dig into the basics of what we mean when we’re talking about “-ware.”