The Value Social Media Has for Your Business Today

With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media.

Tip of the Week: Building Up Four Business Security Basics

With all the threats that stand to create problems for your business, it can be surprising to hear that some of your biggest security risks actually derive from your staff, and their exposure to your technology. Less surprising to hear: security issues interfere with the successful operation of your business. Here, we’ve shared a few tips to help your staff better adhere to security practices.

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

There’s a Right Way to Work Remotely, and a Not-So-Right Way

Under the current circumstances, remote work is being viewed as the safer option. This has led a lot of businesses to adopt these practices for the time being–you may have already done so. However, some employees have a better grasp of how to properly work from home than others. We’ve put together a few examples of how an employee may conduct themselves while working from home.

Tip of the Week: Phishing Training Has to Be a Priority

When reading through Microsoft’s latest Security Intelligence Report you will quickly get the notion that phishing attacks are some of the most prevalent cyberattacks. With businesses forced to use technology to support a remote workforce, this is definitely still relevant information. It, then, becomes extremely important that your business does a quality job of training your employees to spot phishing attempts before they become a problem. Let’s take you through some of the telltale signs that you have received a phishing message.

Common Questions for Working Remotely

The COVID-19 pandemic has slowed the world down for some time, shutting down nonessential businesses until conditions are controlled well enough for their employees to return to work. In the interim, many businesses have largely shifted to remote operations in as many processes as they can. Many still have questions about remote operations, so we’ve done our best to answer them.

Consider Shifting Your Budget Priorities

Millions of businesses are being affected by the COVID-19 outbreak. As a result, it may not surprise you that you will have to adjust your budget to accommodate the massive amount of changes that we will see when the outbreak is handled and everyday life begins to normalize. Today, we thought we’d take you through some of the financial challenges your business is sure to have to deal with when the stay-at-home orders lift.

Boosting the Productivity of Your Remote Workers

Productivity is a significant challenge for businesses in the best of times, which means that the ongoing COVID-19 pandemic has only complicated things. Now, many businesses are attempting to preserve their productivity by transferring to remote operations. This strategy, if acted upon appropriately, can prove to be effective if the right approach is taken.

Your Vendor’s Pain Doesn’t Need to Be Yours

The COVID-19 pandemic has caused a lot of businesses to rethink their spending strategies, and one side-effect from making cuts to your operational budget is having to deal with your vendor representatives more frequently. Today, we’ll talk about how a vendor management service can not only help you manage your supply chain, but also mitigate the headaches caused by aggressive vendor reps.  

The Different Types of Cloud Collaboration Tools

Collaboration has always played a critical role in a business’ success, which is one of the biggest benefits that the cloud offers. Since cloud technology has suddenly become even more important for a business–especially in terms of business connectivity as more people are displaced from the office by the COVID-19 pandemic–we felt that it was an appropriate time to address just how many different kinds of communication tools are available through the cloud.

The Difference of Enterprise VPN

In normal circumstances, the virtual private network (VPN) is a great tool for people who work out of the office. With the COVID-19 outbreak pushing a lot of workers out of the office, the VPN has now become an essential part of a business’ day-to-day operations. Today, we’ll define the VPN and tell you why you’ll probably need a VPN designed for business use.

Net Neutrality Sneaking Back Into Social Consciousness

The COVID-19 outbreak has been a trying time for businesses and individuals, alike. Not much positive has come from it, as people, who typically band together in times of unease, are asked to stay away from each other. This has led to many people turning to their smartphones and Internet connections to communicate with the people they hold dear. With a national reliance on Internet connections there have been some new voices (and some familiar ones) advocating for the return of net neutrality. Today, we’ll remind you what net neutrality is and why this situation has people calling for a change. 

Tip of the Week: Old Mobile Devices Still Have Value

Most smartphone users like to get a new phone every year or two. This isn’t just because the hardware or software on newer devices are better, but because after two years, many people have dropped their devices a half dozen times and there are cracks and dings in the device. After two years most device’s batteries start to degrade. Some newer software isn’t compatible or won’t run on older devices. Whatever your reason is for getting a new smartphone, you should know that your old smartphone still has some value. For this week’s tip, we’ll outline some ways you can use your old mobile device:

What You Need to Know to Manage a Remote Workforce

There are many reasons that your team may want (or need) to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 percent of remote workers are happy with their job (as compared to 55 percent of on-site workers); remote workers responded that they are 13   percent more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

ISPs Altering Service Strategies for Coronavirus

In light of the coronavirus outbreak that swiftly swept across the globe, there have been efforts made by many telecommunications companies to make life easier for their customers. These customers are likely holed up at home, working remotely if possible. One way or another, they are going to want Internet access, and in a show of solidarity, numerous ISPs and cell carriers are delivering.

Your Cybersecurity Policy Will Come to Define Your Business

At this point, it’s hard to believe that anyone needs to be told that cybersecurity is important, but some organizations are still doing the bare minimum to protect their network and data. That can’t go on forever. Today, we thought we would discuss how to put together a cybersecurity policy that covers all the bases, and will give you the peace of mind that you are actively combating today’s most present threats to your network, infrastructure, and data. 

Understanding Tech Acronyms

If you are a subscriber of this blog, you know that each week we create content that aims to educate people about the value of managed services and the growing importance of information technology. Today, we thought it would be useful to put together a glossary of some terms that we regularly use to ensure our readers understand what we are referencing. 

How Our Tech’s Tools Can Increase Your Effectiveness

Monitoring parts of your business is a good practice as it allows you to get out in front of any potential problem it may have. As IT is concerned, monitoring is a crucial part of ensuring that every part of your business’ computing infrastructure is working as intended. Today, we thought we’d discuss the tools used to monitor IT networks and infrastructure, and what effect that can have on your business.

Tip of the Week: Lock Your Network Down with These Tips

There are a lot of security threats directed toward businesses today, with plenty of immoral opportunists seeking to profit at your expense. This makes it critical to secure your network and its data, which sounds like an expensive and time-consuming process. However, it doesn’t have to be, as we’ll show you by highlighting a few ways to protect your business and its assets.

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