What Cybersecurity Attack Trends Should You Watch Out for in 2023?

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The new year has just begun and it’s a time of renewal as we plan for the possibilities to come in 2023. It’s also a time when you need to plan for resiliency in the face of ever-present cyberattacks. Sixty-eight percent of surveyed business leaders feel that cybersecurity risks are getting worse. They have a […]

Don’t Set Yourself Up to Fail: Tips for Safer Home Security Setups

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The global home security market has been growing by leaps and bounds. By 2026, experts expect the market to expand at a rate of 20.1%. This is on top of an expected increase of 21.6% from 2021 to 2022. From Ring doorbell cams to entire home security systems, consumers want these solutions. Watching your front […]

Align Your Team to Company Targets with Microsoft Viva Goals

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You often hear the words “digital transformation” and “collaboration.” But what do they actually mean? What do they mean for the day-to-day of running your business? Collaboration can’t happen without shared goals. When departments are siloed and unconnected, priorities can conflict. People are doing their best but may not be moving in the same direction. […]

7 VoIP Setup Tips for a More Productive Office

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The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. This includes collaborative platforms like Google Workspace and Microsoft 365. VoIP (Voice over Internet Protocol) phone systems have also become critical. VoIP allows companies to stay in contact with customers and […]

5 Ways to Balance User Productivity with Solid Authentication Protocols

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One constant struggle in offices is the balance between productivity and security. If you give users too much freedom in your network, risk increases. But add too many security gates, and productivity can dwindle. It’s a fine balance between the two, but one you can achieve. Organizations need to recognize the importance of both. And […]

What to Include in a Year-end Technology Infrastructure Review

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When the year is coming to a close, it’s the perfect time to plan for the future. Most businesses begin the year with the hope of growing and improving operations. Much of how a business operates depends on technology. So, it makes sense to look to your IT for areas of optimization. A year-end technology […]

What Are the Advantages of Implementing Conditional Access?

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It seems that nearly as long as passwords have been around, they’ve been a major source of security concern. Eighty-one percent of security incidents happen due to stolen or weak passwords. Additionally, employees continue to neglect the basics of good cyber hygiene. For example, 61% of workers use the same password for multiple platforms. And […]

Tips for Overcoming Barriers to a Smooth BYOD Program

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Bring your own device (BYOD) is a concept that took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints in a company […]

Simple Setup Checklist for Microsoft Teams

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Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of […]

7 Things to Consider When Getting a New Computer to Avoid Buyer’s Remorse

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Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing […]

7 Apps That Can Help You Improve Customer Experience in 2023

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Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next […]

How to Defend Against Ransomware with LAN ZeroTrust and Managed Services


The first recorded ransomware attack occurred in 1989. An AIDS researcher named Joseph Popp mailed floppy disks around the world to attendees of the World Health Organization’s AIDS conference. A few days after the floppy disk was inserted, the malware it installed locked the computer and demanded a $189 payment to a PO box in […]

The Microsoft OneDrive phishing email every 0365 business user should know about

A Microsoft OneDrive phishing email that began appearing in 2019 is making the rounds again. The Level5 IT team is receiving calls from both clients and colleagues about the scam, which affects business email accounts. Most troubling? Unlike most phishing emails, this one seems to send from genuine user email addresses instead of fake accounts […]

10 Things You Didn’t Know You Could Do with Microsoft 365

Microsoft 365 apps you need to know about If you’re doing business in 2021 (and working with a Managed Service Provider), you’re likely harnessing the power of Microsoft O365 via Word, Excel, PowerPoint, and Teams. But chances are you haven’t dug past the basics of Microsoft 365. Get to know the right Microsoft 365 apps […]

How to Maintain Cybersecurity While Traveling

Go ahead and leave your shoes on a Caribbean beach. Just don’t leave your business data there. Here are our experts top tips for staying cybersecure while traveling. If you’ve spent any part of 2021 scrolling through the news, you’ve probably noticed some recurring themes.  Coverage of the latest cybersecurity breach or ransomware attack of […]

Law Office Technology That Saves Time & Improves Security

For lawyers and their law firms, figuring out what law office technology works best is always a challenge— and often an ongoing struggle. Whether you are a brand new attorney just starting out or a well-established firm, one fact is key: you must embrace technology. Over the past 15 years of specializing in IT for […]

What Businesses Need to Know About the Kaseya Ransomware Attack

Before it even started, the holiday weekend proved to be the opposite of relaxed for thousands of organizations as the world learned of the latest in a persistent string of massive ransomware events.  While it will likely be weeks before the full scope of the damage becomes apparent, the Kaseya VSA attack has been confirmed […]

The Cyber Risks of Amazon Prime Day

Security experts anticipate a surge of Prime Day cyberattacks as 2021’s cybersecurity crisis rages on Today kicks off Amazon Prime Day, which runs from June 21-22 this year. In American culture, the online mega-retailer’s annual sales event has become almost a national holiday. Last year’s event brought in $10.4 billion for the corporate giant. But […]

Colonial Pipeline Was Looking for a Cybersecurity Manager Before the Ransomware Attack That Threatened the U.S. Fuel Supply

Colonial Pipeline was looking for a cybersecurity manager in the months before the attack. It didn’t find one.  It’s one of the most disruptive cybersecurity events to ever happen in the U.S. On Friday, Georgia-based Colonial Pipeline announced that the company has been victimized by a ransomware attack that’s led to the halting of all […]

Why Your IT Service Provider Should Be Providing IT Security Awareness Training to Your Employees

Research shows that IT security awareness training is a critical component of business security. If your IT service provider isn’t offering training to your employees, you aren’t being protected. Your employees can be your biggest threat, or your best protection. We see it every day as IT security experts.  For bad actors looking for a […]

If the IT Industry Only Had a Heart

How an ambitious client relations executive entered the IT industry and created the top-rated IT provider in Palm Beach County Theon Paulino is the Chief Operations Officer at Level5 Management. The Managed IT Service company is Boca Raton’s top-rated provider of cloud management, IT security, and network support for businesses.  Unlike the rest of the […]

Is Your Business At Risk of Data Loss?

The 7 Most Common Causes of Business Data Loss As the leading IT security experts and Backup and Disaster Recovery provider (BDR) in Boca Raton, there are a few statistics that make us shudder. One of the most concerning? 80 percent of businesses surveyed say that they are confident that they would survive a significant […]

SMBs Fall Victim to Sophisticated Ongoing Attack on Microsoft Exchange

Level5 Management Assists South Florida Businesses As IT Security Providers Scramble to Determine Which Organizations Have Been Affected BOCA RATON — Over the weekend, the White House and U.S. national security officials issued an urgent warning, calling the massive zero-day attack on Microsoft’s Exchange business email an “active, ongoing threat.” On Sunday, press secretary Jen […]