Even before the Covid pandemic forced a mass acceleration of the shift to remote work, 67 percent of us were using our personal smartphones for work. For employers, the BYOD (Bring Your Own Device) trend has seemed like a huge win. After all, according to Cisco, BYOD generates $350 in cost-savings per year per employee, […]
Contented employees make vigilant teams; vigilant teams help make secure networks Nearly a full fifth of the workforce is now telecommuting full time, and it’s likely your business is supporting at least some level of remote work. From a business IT perspective, we spend a lot of time talking about the implications this has for […]
Level5 Management’s IT Resources for Businesses As a Managed IT Service Provider for businesses in South Florida and across the U.S., we’ve had an up-front view of what businesses have been up against this year. As of the end of the summer, the number of active small business owners in America had dropped by a […]
Android has been around in one of its many forms for over a decade, and looking back, the changes that have been made over time is remarkable. Let’s go through each version to review some of the adjustments and improvements that each new version has introduced.
The Cybersecurity and Infrastructure Security Agency (CISA) has released an emergency directive concerning a critical exploit known as Zerologon, that affects servers running Windows Server operating systems that needs to get patched as soon as possible.
Smartphone users know how hot their devices can get, seemingly without reason, and how unnerving that can be. No wonder—these heat levels can damage the device itself. This means it is very important to try and control its temperature as best you can. We’ve put together some tips to help you keep your phone from overheating.
A business’ employees are perhaps its greatest weakness in terms of its cybersecurity, although they also have the potential to be one of its greatest advantages if trained properly. To demonstrate this, let’s consider a few examples that exemplify either case.
Spreadsheets are a supremely useful tool for businesses to use, but it is important for you to consider which option will work out best for your particular needs. Let’s consider the biggest two spreadsheet applications available today—Microsoft’s Excel and Google’s Sheets—to familiarize yourself with your options.
I want you to take a moment and consider something: is your business prepared to survive any kind of data disaster? If you aren’t, you need to ensure that your systems—all your systems—can recover from whatever feasible event might impact them. This is what is known as IT resilience. Let’s dive in a little deeper.
As remote work has become more common, so have tools that assist mobility and Bring Your Own Device strategies. Considering this, businesses need the means to keep control of their data and the technology that can access it. To do so, Mobile Device Management cannot be oversold as a benefit.
As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.
We’ve come a long way since 1879 and the invention of the cash register. Today, point-of-sale (POS) solutions offer massive benefits to businesses who take advantage of their capabilities. Let’s go over how these capabilities can help the modern business and its owner.
While stocking up ahead of time may be a sound strategy for things like breakfast cereal and toilet paper, the same cannot often be said in your business. In fact, excess inventory can sometimes cost your business a lot of money. That’s why we figured that we would discuss how an inventory strategy can help prevent redundant spending in your business.
The small business owner has to commit to changing the way that you look at his/her business. It’s not always easy. When demand makes you think bigger, your technology spend becomes a major priority. Let’s take a look at some of the changes a growing business has to make.
In today’s financially motivated world, financial technology – AKA “fintech” – has allowed people to manage their finances without stepping into a bank. In fact, a Bank of America study found that 62 percent of people now use digital banking. Therefore, it seems prudent to share a few ways to keep yourself safe while using these kinds of mobile apps.
Only five short years ago, the commercial construction industry wasn’t at the top of most shortlists of those likely to emerge as a burgeoning vertical for MSPs. But tremendous growth and a dramatic increase in competition within the sector have led construction companies to develop a critical reliance on sophisticated IT solutions built for their industry.
Construction companies are generally large businesses with large workforces, numerous devices, dynamic projects, multiple locations that tend to frequently change, complicated logistics and complex supply chains. To maintain their competitive spirit, increase transparency with their vendors and clients, and keep operations cohesive in everything from project site management to inspections and billing, managed IT services have become a necessity.
Quick Marty! Hop into the DeLorean! Let’s time travel back to a simpler time, back in the late 90’s!
Back then, you could walk into any store that sold software and you’d see two types of antivirus protection – orange boxes that said Norton, and red boxes that said McAfee.
Today, like most things, life isn’t as simple. There are a lot of choices, and… well, you shouldn’t be going to a store to buy your antivirus these days. Let’s discuss!
Collaboration has always played a critical role in a business’ success, which is one of the biggest benefits that the cloud offers. Since cloud technology has suddenly become even more important for a business–especially in terms of business connectivity as more people are displaced from the office by the COVID-19 pandemic–we felt that it was an appropriate time to address just how many different kinds of communication tools are available through the cloud.
In normal circumstances, the virtual private network (VPN) is a great tool for people who work out of the office. With the COVID-19 outbreak pushing a lot of workers out of the office, the VPN has now become an essential part of a business’ day-to-day operations. Today, we’ll define the VPN and tell you why you’ll probably need a VPN designed for business use.
Over the past two decades, business technology was largely separated between information technology (IT)–that is, the business’ computers, networking equipment, and peripherals–and operational technology (OT): all other technology. As IT advanced, so has OT, which today presents many of the same risks that IT always has. Today, we will take a look at how to secure your business by focusing on where your IT meets your OT.
A slow network can be an infuriating problem under any circumstances, but in the business setting, not understanding its cause can potentially be devastating to operations. For this week’s tip, we’ll examine a few of the most common causes of this slowness, and some of the best ways to resolve the issue at hand.
The 2020 Consumer Electronics Show is always a good place to see the most innovative consumer technology. CES features products of all types from companies of all sizes. This year, there was a strong contingent of companies bringing products to market in the physical security space. This isn’t all that uncommon, but the reaction to many of these devices is noteworthy.
Over time, your business will accumulate a lot of data, including some that certain employees or departments will have no need to see (or perhaps shouldn’t see). An effective way of keeping eyes from wandering is through an access management policy. Let’s go over a few elements you ought to prioritize in your approach to controlling internal access.
Professional services have a reputation for being the important kind of work that has to be learned through experience. However, that reputation doesn’t usually cover these businesses using very much technology, because for a very long time, professional services didn’t.

