Category Archives: For Managed Service Provider peers

Level5 Management’s IT for Business blog features expert advice and tips on IT services for businesses, including articles on co-managed IT services, resources for internal IT departments, and peer-to-peer news and discussions.

CTO Ben Filippelli is a frequent contributor to industry publications and workgroups within the MSP community.

If the IT Industry Only Had a Heart

How an ambitious client relations executive entered the IT industry and created the top-rated IT provider in Palm Beach County Theon Paulino is the Chief Operations Officer at Level5 Management. The Managed IT Service company is Boca Raton’s top-rated provider of cloud management, IT security, and network support for businesses.  Unlike the rest of the […]

MSP business planning for 2021: What you should consider

From remote working to new security threats, 2020 introduced a range of new dynamics for MSPs. Here are four important considerations to address in your business planning for 2021. However exhausting and obvious the sentiment may be — and however redundantly it’s been conveyed by months of memes and dark sarcasm — it bears repeating […]