Category Archives: IT Management

If the IT Industry Only Had a Heart

How an ambitious client relations executive entered the IT industry and created the top-rated IT provider in Palm Beach County Theon Paulino is the Chief Operations Officer at Level5 Management. The Managed IT Service company is Boca Raton’s top-rated provider of cloud management, IT security, and network support for businesses.  Unlike the rest of the […]

The Office “IT Guys”: Refuting (and Embracing) Stereotypes About Tech Support and IT Providers

What pop culture gets wrong — and right — about IT support You’d be hard-pressed to put together a group of people in any American workplace who can’t recite a few lines from the iconic TV show The Office. Indeed, the show (Netflix’s most-watched-show in history until the series was reclaimed by its creator network […]

MSP business planning for 2021: What you should consider

From remote working to new security threats, 2020 introduced a range of new dynamics for MSPs. Here are four important considerations to address in your business planning for 2021. However exhausting and obvious the sentiment may be — and however redundantly it’s been conveyed by months of memes and dark sarcasm — it bears repeating […]

Boca Raton’s Business IT Provider Has a New Technology Blog

Level5 Management’s IT Resources for Businesses As a Managed IT Service Provider for businesses in South Florida and across the U.S., we’ve had an up-front view of what businesses have been up against this year. As of the end of the summer, the number of active small business owners in America had dropped by a […]